Lettings Officer

We are currentlyrecruiting on behalfof a respectedHousing Association inStaffordshire for anexperiencedTemporary Lettings Officerto support theteam during abusy period. Thisis an excellentopportunity forsomeonewith a strongbackground in housingallocations and lettingswho can hitthe ground running.\n
\nThis is initiallyashort-term temporaryassignmentwithhybrid working, offeringa mix ofhome working, office-based duties, andregular visits acrossthehousingpatch.\n
Key Responsibilities of a Lettings Officer:\n

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• Manage the end-to-end lettingsprocess, ensuring propertiesare allocated efficientlyand in linewith policy.
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• Assess housing applicationsand determine applicants' priority in accordancewith the organisation'sallocations policy.
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• Demonstrate a strongunderstanding ofhousing bandingand priorityneed criteria toensure fair andcompliant allocations.
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• Liaise with applicants,internal departments, andexternal agencies throughoutthe lettings process.
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• Coordinate property viewingsand sign-upswhere required.
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• Maintain accurate housingmanagement records andensure compliance withrelevant legislation andinternal procedures.
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• Supportthe reductionof void turnaroundtimes by progressingallocations promptly.
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• Build positive relationshipswith customers whiledelivering an excellentlevel of service.
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About You:\n
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• Previous experience workingas a LettingsOfficer, Allocations Officer, Housing Officer, orin a similarrole within socialhousing.
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• A solid understandingof housing allocations, banding systems, andpriority need assessments.
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• Knowledge of relevanthousing legislation andbest practice.
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• Excellent communicationand customer serviceskills.
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• Strong organisational skillswith the abilitytomanage a busyand varied workload.
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• Experience using housingmanagement systems isdesirable.
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• A full UKdriving licence andaccess to avehicle.
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What's on Offer?\n

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• Immediate start available.
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• Short-termtemporary assignment withthe potential forextension.
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• Hybrid working acombination of homeworking, office attendance, and patch-based responsibilities.
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• Opportunity to workwith a well-established Housing Associationmaking a realdifference to localcommunities.
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• Competitive hourly rate, dependent on experience.
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If this Lettings Officer position is of interest, please apply or contact\n
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